@article{Han Xiaoyun:99, author = {Han Xiaoyun, Yu Cezheng}, title = {Customer Engagement:Psychological Antecedents and Its Effect on Customer Loyalty}, publisher = {Journal of Marketing Science}, year = {2013}, journal = {Journal of Marketing Science}, volume = {9}, number = {2}, eid = {99}, numpages = {11}, pages = {99}, keywords = {

Customer engagement;Customer psychological empowerment;Customer psychological ownership;Customer involvement;Customer loyalty

}, url = {http://www.jms.org.cn:8081/jms/EN/abstract/article_76.shtml}, doi = {} }