营销科学学报 ›› 2019, Vol. 15 ›› Issue (4): 89-106.

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中心创新还是外围创新——产品类型的调节作用

黄敏学,严燚,龚璇   

  1. 黄敏学,武汉大学经济与管理学院教授,E-mail: huangminxue@126.com
    严燚,通讯作者,武汉大学经济与管理学院硕士研究生,E-mail: yanyii24@163.com
    龚璇,武汉大学经济与管理学院博士研究生,E-mail: gongxuan@whu.edu.cn
  • 出版日期:2019-12-01 发布日期:2021-07-02
  • 通讯作者: 严燚,通讯作者,武汉大学经济与管理学院硕士研究生,E-mail: yanyii24@163.com。
  • 基金资助:
    本研究得到国家自然科学基金重大研究计划重点支持项目(91746206)和国家自然科学基金面上项目(71672132)的资助,特此致谢。

Central innovation or peripheral innovation: The moderating roles of product types

Huang Minxue, Yan Yi, Gong Xuan   

  1. Huang Minxue,School of Economics and Management, Wuhan University
    Yan Yi,School of Economics and Management, Wuhan University
    Gong Xuan,School of Economics and Management, Wuhan University
  • Online:2019-12-01 Published:2021-07-02

摘要: 在竞争日益激烈App行业中,企业往往会对已有的产品进行创新来丰富App的属性,进而达到吸引用户的目的。现有关于产品创新位置的研究多从外部影响因素出发,并未充分考虑到产品本身类型的影响。本文基于调节定向理论,探讨了创新位置(中心属性/外围属性)与产品类型(实用型产品/享乐型产品)的匹配性对产品评分的影响。通过二手数据和情景实验分析发现:外围创新更有利于提高消费者对实用型产品的评分,中心创新更有利于提高消费者对享乐型产品的评分;外围创新通过弱化消费者的感知风险,进而提升消费者对实用型产品的评分;中心创新通过强化消费感知收益,进而提升消费者对享乐型产品的评分。

关键词: 创新位置, 产品类型, 感知风险, 感知收益, 调节定向理论

Abstract: With the increasingly fierce competition in the App industry, many developers will choose to innovate existing products to enrich the App's attributes, and thus in order to attract more users. Extant literature on innovation locus of product mostly based on external influence factors, and does not fully consider the impact of the type of the product itself. Based on the regulatory focus theory, the study explored the interactive effect of the innovation locus (central attribute and peripheral attribute) and product types (utilitarian and hedonic) on the product ratings. Through the analysis of secondary data and scenario experiments, it found that peripheral innovation is more conducive to improving consumers' evaluation of utilitarian products, and central innovation is more conducive to improving consumers' evaluation of hedonic products. Participants in the utility product group would give higher product ratings for peripheral innovation, because peripheral innovation can weaken perceived risk. However, participants in the hedonic product group scored higher on the central innovation, which was due to the central innovation that enhanced perceived benefits.

Key words: innovation locus, product types, perceived risk, perceived benefit, regulatory focus theory