营销科学学报 ›› 2018, Vol. 14 ›› Issue (3-4合辑): 222-239.

• • 上一篇    

农产品在线图片内容对消费者点击意愿的影响研究#br#

田文惠 ,李艳军 ,李林竹   

  1. 田文惠,华中农业大学经济管理学院硕士研究生,E-mail: 314298580@qq.com。
    李艳军,华中农业大学经济管理学院教授,E-mail: lyj@mail.hzau.edu.cn。
    李林竹,华中农业大学经济管理学院博士研究生,E-mail: 278599791@qq.com。
  • 出版日期:2018-12-30 发布日期:2020-09-12
  • 基金资助:
    非常感谢主编和评审专家提出的宝贵和中肯的修改意见。本研究得到教育部人文社科规划基金项目(17YJA790051)和中央高校基本科研业务费专项基金项目(2662018PY048)的资助,特此致谢。

Research on the Impact of Online Picture Content of Agricultural Products on Consumers' Willingness to Click#br#

Tian Wenhui, Li Yanjun, Li Linzhu   

  1. Tian Wenhui,School of Economics and Management, Huazhong Agricultural University
    Li Yanjun,School of Economics and Management, Huazhong Agricultural University
     Li Linzhu,School of Economics and Management, Huazhong Agricultural University
  • Online:2018-12-30 Published:2020-09-12

摘要: 商品搜索结果页面中的图片对消费者购物决策具有重要影响,它将直接影响消费者的点击意愿,进而影响购买可能性。本研究立足于农产品网购情景,基于线索理论和信息处理模式视角,通过三个实验探究不同图片内容对消费者点击意愿的影响,并考察该影响的中介机制及边界条件。结果表明,图片中加入生产环境或种植者能有效提高消费者对商品的点击意愿,双系统信息处理模式扮演中介作用。相比产品图片,产品+生产环境图片能够激发消费者进行更多的认知系统处理,产品+种植者图片能够激发消费者进行更多的情感系统处理,从而对商品的点击意愿更高。但上述效应只存在于非品牌农产品情境,在浏览品牌农产品时,受品牌信号高诊断性的影响,生产环境出镜不能带来点击意愿的提高,而且种植者出镜负向影响点击意愿。

关键词: 农产品, 图片内容, 点击意愿, 线索理论, 信息处理模式

Abstract: Pictures of the product displayed on the search result page, which are also the home page pictures, have an important influence on consumer's shopping decisions. They will directly affecting consumer's willingness on whether to click the picture, thereby affecting the possibility of purchase. In the scenario of online marketing of agricultural products, and based on the perspective of Cue Utilization Theory and Information Processing Theory, this paper studies the influence of different picture contents on consumer's willingness to click pictures, and examines the intermediary mechanism and boundary conditions of the impact through three experiments. The results show that the addition of the product’s production environment or grower to the product picture on the search result page can effectively improve consumer's willingness to click the product under the mechanism that consumer initiate a dual system to process different information. Compared with product pictures, pictures displaying the product and the production environment can stimulate consumers to conduct more cognitive system processing, and pictures displaying the product and its growers can stimulate consumers to carry out more emotional system processing, resulting in higher click intention. However, the above effect only exists in the context of non-branded agricultural products. When browsing branded agricultural products, due to the effect of high diagnostic brand signals, the cue of production environment can't increase click intention, what’s worse, the cue of grower has a negative influence on the click intention.

Key words:  , Agricultural Products, Picture Content, Willingness to Click, Cue Utilization Theory, Information Processing Theory