营销科学学报 ›› 2018, Vol. 14 ›› Issue (2): 84-100.

• 论文 • 上一篇    下一篇

限量还是限时促销更能导致分享?感知稀缺性与利他动机的链式中介作用

朱华伟 ,唐典华 ,段晓玲   

  1. 朱华伟,武汉大学经济与管理学院市场营销与旅游管理系副教授,E-mail: whuzhuhuawei@126.com
    唐典华,武汉大学经济与管理学院市场营销与旅游管理系硕士研究生,E-mail: ziegler_tang163.com
    段晓玲,武汉大学经济与管理学院市场营销与旅游管理系硕士研究生,E-mail: 1003235980@qq.com
  • 出版日期:2018-06-30 发布日期:2019-09-10
  • 基金资助:

    本研究得到国家自然科学基金项目(71672135,71872138)的资助,特此致谢。

Limited-quantity appeal or limited-time appeal can lead to sharing? Perceived scarcity and Altruistic motives’ chain mediation

Zhu Huawei, Tang Dianhua, Duan Xiaoling   

  1. Zhu Huawei,Economics and Management School, Wuhan University
    Tang Dianhua,Economics and Management School, Wuhan University
    Duan Xiaoling,Economics and Management School, Wuhan University
  • Online:2018-06-30 Published:2019-09-10

摘要:

限量促销和限时促销是当前企业主要使用的两种促销方式,除了被应用于线下外,也被广泛应用于线上,如移动社交媒体中。以往研究发现,限量促销和限时促销会影响消费者的购买行为,事实上,随着在移动社交媒体的广泛运用,此类稀缺促销也易于激发消费者的分享行为,但目前鲜有研究。基于此,本文研究了限量促销还是限时促销信息哪一种更有助于激发消费者的分享行为,同时引入不同产品类型和关系强度,旨在探究限量促销和限时促销影响消费者分享行为的边界因素。通过二手数据分析与实验研究,本文得出如下结论:限量促销比限时促销更能激发消费者的分享行为,感知稀缺性和利他动机起到连续中介作用;当产品类型为享乐品时,限量促销相对于限时促销的优势将进一步放大,感知稀缺性和利他动机的连续中介作用存在;当产品类型为实用品时,不同促销类型对分享行为的影响无差异;感知稀缺性和利他动机的连续中介作用不存在。消费者更愿意在强关系而非弱关系中分享稀缺促销信息,尤其是限量促销信息。

关键词: 分享意愿, 稀缺促销, 产品类型, 利他动机

Abstract:

Limited-quantity promotions and limited-time promotions are the main promotions which are used widely both offline and online. Not only stimulating consumers to buy, scarcity promotion but also can bring sharing behavior. However, which kind of promotional methods is more effective is still unknown. And whether different product types(hedonic vs. utilitarian)will bring a different effect? Through the second-hand data analysis and experimental method, this paper draws the following conclusions: limited-quantity promotion will stimulate consumer's higher share behavior than the limited-time promotion; when the product type for the hedonic goods, limited-quantity promotion will also stimulate consumer's higher share behavior than the limited-time promotion, and the gap is further amplified; but when the product type for the utility, the different types of promotions on the sharing have no difference. Perceived scarcity and altruistic motive play a continuous mediating role. And consumers are more willing to share scarce promotions in strong relationships rather than weak relationships.

Key words: Willingness to Share, Scarcity Promotion, Product Type, Altruistic Motive