营销科学学报 ›› 2017, Vol. 13 ›› Issue (1): 116-129.

• 论文 • 上一篇    下一篇

买还是不买:初始意向矛盾情况下群体消费者冲动购买的发生机理研究

王艳芝 ,卢宏亮 ,王大海

  

  1. 王艳芝,天津商业大学商学院,讲师,E-mail:wyz_7702@126.com。
    卢宏亮,东北林业大学经济管理学院,副教授,E-mail:honglianglu@126.com。
    王大海,天津工业大学管理学院,副教授,E-mail:125583459@qq.com。
  • 出版日期:2017-03-01 发布日期:2018-03-16
  • 基金资助:

    本研究受到国家自然科学青年基金(71602146、71302065)和天津市哲学社会科学研究规划项目(TJGL15-042)的资助,特此感谢。非常感谢两位匿名评审专家所提的宝贵修改意见和建议。

To Buy or Not to Buy :A Study on the Mechanism of Impulsive Buying Behaviors When Group Consumers’ First Reactions are Contradictory

Wang Yanzhi,Lu Hongliang,Wang Dahai   

  1. Wang Yanzhi    Business School, Tianjin University of Commerce, Tianjin, 300384;
    Lu Hongliang,  College of Economics and Management, Northeast Forestry University, Haerbin, 150040;
    Wang Dahai,    School of Management, Tianjin Polytechnic University, Tianjin, 300387
  • Online:2017-03-01 Published:2018-03-16

摘要:

作为一种普遍而又高发的非理性购物方式,冲动购买受到学者们的密集关注。但是已有针对单人购物情境下的冲动购买研究成果较多,对于关系情境下群体消费者冲动购买行为的发生机理知之甚少。本研究聚焦关系情境中初始意向矛盾情况下群体消费者冲动购买的发生机理问题。实验结果表明,虽然消费者的初始反应并不一致,但是最终仍然会呈现一致的冲动购买行为。原因在于一方面,高冲动特质的消费者将初始行为反应解读为目标承诺信号,在享乐性目标驱使下产生较强的冲动购买欲望;低冲动特质的消费者将初始行为反应解读为目标进展信号,在社会归属目标驱使下产生较强的冲动购买欲望。另一方面,外归因方式导致消费者内疚减少,自我控制失败。关系强度会对上述效应起调节作用。

关键词: 关系情境, 冲动购买, 目标理论, 自我控制, 外归因

Abstract:

As a common and high frequency form of irrational purchase, consumer impulsive buying behavior has been the research focus of marketing scholars for many years. The bulk of studies have paid more attention on the process and the outcome of an impulsive decision made by consumer alone, but few of studies pay more attention on group consumers’ impulsive buying behaviors which happened in a relationship situation. The present study focuses on the mechanisms of group consumers’ impulse buying behaviors under the contradictory circumstances. A few of experimental results show that although the first reactions of group consumers are not identical, but in the end, they will perform consistent impulse buying behaviors. The reason is that consumers with different characteristics of impulsive buying tendency hold totally different interpretations about target goals: consumers with higher tendency of impulsive buying aim to pursuit the hedonic goals; in contrast, consumers with lower impulsive buying tendency focus on the social attribution goals. External attribution could reduce the consumer’s guilt which leads to the failure of self-control. Meanwhile, the intensity of relationship (strong ties and weak ties) can take a regulatory role.

Key words: relationship context, impulsive buying, goal theory, self-control, external attribution