营销科学学报 ›› 2017, Vol. 13 ›› Issue (1): 1-21.

• 论文 •    下一篇

广告信息框架对消费者虚位产品预订意愿的影响 ——基于感知稀缺性与感知欺骗性中介模型

刘建新,李东进,吴波,张初兵   

  1. 刘建新,通讯作者,西南大学经济管理学院讲师,南开大学商学院市场营销系博士研究生。E-mail:liujianxin2002@163.com。
    李东进,南开大学商学院市场营销系主任,教授,博士生导师。E-mail:djli1280@163.com。
    吴    波,天津财经大学商学院市场营销系讲师。E-mail:wubo212006@126.com。
    张初兵,天津财经大学商学院市场营销系副教授,南开大学商学院博士后。E-mail:zcbhrj@139.com。
  • 出版日期:2017-03-01 发布日期:2018-03-16
  • 基金资助:

    本文得到国家自然科学基金项目(71372099、71502120)、中国博士后科学基金项目(2014M551017;2015T80216)和西南大学“中央高校青年基金项目(SWU1009030)”资助。非常感谢两位匿名评审专家所提的宝贵修改意见和建议。

The Effect of Advertisement Message Framing on Consumer’s Willingness to Book Phantom Product ——A Model Based on the mediating role of Perceived Scarcity and Perceived Deception

Liu Jianxin,Li Dongjin,Wu Bo,Zhang Chubing   

  1. Liu Jianxin,Economics and Management School,Southwest University;Business School,Nankai University.
    Li Dongjin,Economics and Management School,Southwest University.
    Wu Bo,BusinessSchool,Tianjin University of Finance & Economics.
    Zhang Chubing, BusinessSchool,Tianjin University of Finance & Economics.
  • Online:2017-03-01 Published:2018-03-16

摘要:

面对虚位产品消费情境,广告信息框架会对消费者的虚位产品预订意愿产生重要的影响。本文将对广告信息框架影响消费者虚位产品预订意愿的内在机制进行研究。经过四个实验,研究结果发现:(1)广告信息框架对消费者虚位产品预订意愿有重要影响,消极信息框架广告较之于积极信息框架广告更能促进消费者虚位产品预订意愿;(2)在广告信息框架影响消费者虚位产品预订意愿中,感知稀缺性和感知欺骗性会分别独立部分中介广告信息框架对消费者虚位产品预订意愿的影响,并且影响过程均受到解释水平有中介的调节作用,而且会产生匹配效应;(3)在广告信息框架对消费者虚位产品预订意愿的影响中,还发现了感知稀缺性与感知欺骗性会共同中介广告信息框架对消费者虚位产品预订意愿的影响,而且该共同中介过程也会受到解释水平的调节作用。本文的研究将对完善广告信息框架对消费者虚位产品预订意愿影响的研究有重要的理论意义,同时对提高企业营销水平和消费者的理性消费有重要的实践意义。

关键词: 广告信息框架, 感知稀缺性, 感知欺骗性, 解释水平, 预订意愿

Abstract:

On the exposure of the situations to book phantom product, the advertisement message framing will deeply influence the consumer’s willingness to book phantom product. The article will research the influencing mechanism of advertisement message framing on consumer’s willingness to book phantom product. Across four experiments, we found that (1)advertisement message framing influenced heavily consumer’ willingness to book phantom product, Specially, negative message framing would boost greater consumer’s willingness to book phantom product than did positive message framing;(2)Perceived scarcity and perceived deception separately mediated the effect of advertisement message framing on consumer’s willingness to book phantom product, and meanwhile the processes were separately moderated by construal level and lied matching effect between advertisement message framing and construal level;(3)Perceived scarcity and perceived deception also mediated commonly the effect of advertisement message framing on consumer’s willingness to book phantom product, and further the common mediating process were also moderated by construal level. The finding won’t only perfect the research on the effect of advertisement message framing on consumer’s willingness to book phantom product, but also enhance manufacture’s or merchant’s the ability to operate phantom marketing and improve consumer’s rationality to purchase phantom product.

Key words: Advertisement message framing, Perceived Scarcity, Perceived deception, Construal level, Willingness to book phantom product