营销科学学报 ›› 2015, Vol. 11 ›› Issue (3): 58-70.

• 论文 • 上一篇    下一篇

渠道联盟中分销商的不同机会主义对关系冲突的影响:初始信任的调节作用

胡琴芳,张广玲   

  1. 胡琴芳,湖南工业大学商学院讲师、武汉大学经济与管理学院博士,E-mail:huqinfang2012@163.com。
    张广玲,武汉大学经济与管理学院教授、博导,E-mail:glzhang@whu.edu.cn。
    本研究受国家自然科学基金(71172209)的资助,特此感谢。非常感谢两位匿名评审专家所提的宝贵修改意见和建议。
  • 出版日期:2015-09-01 发布日期:2015-11-20
  • 基金资助:

    本研究受国家自然科学基金(71172209)的资助,特此感谢。非常感谢两位匿名评审专家所提的宝贵修改意见和建议。

Impacts of Different Types of Distributor’s Opportunism on Relationship Conflict in Channel Alliance: the Moderating Effects of Initial Trust

Hu Qinfang, Zhang Guangling   

  1. Hu Qinfang, School of Business,Hunan University of Technology;Economics and Management School,Wuhan University.
    Zhang Guangling, Economics and Management School,Wuhan University.
  • Online:2015-09-01 Published:2015-11-20

摘要:

本文根据来自210家与分销商建立渠道联盟的制造商的有效调查数据,实证研究分销商的两类机会主义对联盟双方关系冲突的影响,并重点分析制造商对分销商的初始信任在其中的调节效应。研究结果显示:第一,分销商的消极机会主义和积极机会主义都正向影响关系冲突,但后者的影响更大;第二,制造商的初始善意信任弱化分销商的消极机会主义对关系冲突的正向影响,但强化其积极机会主义对关系冲突的正向影响;第三,制造商的初始能力信任弱化分销商的消极机会主义对关系冲突的正向影响,但强化其积极机会主义对关系冲突的正向影响。本文不仅拓展了渠道联盟中初始信任与机会主义的相关理论研究,也为我国企业有效管理渠道联盟关系提供了实践指导。

关键词: 渠道联盟, 积极机会主义, 消极机会主义, 初始信任, 关系冲突

Abstract:

Based on the valid survey data from 210 manufacturers in alliance with their distributors, this paper investigates empirically the impacts of two types of opportunism on relationship conflict between alliance partners, and analyzes emphatically the moderating effects of the manufacturer’s initial trust in the distributor. The research results show as follows: firstly, both of passive opportunism and active opportunism taken by the distributor affect relationship conflict positively, but the latter’s effect is greater; secondly, the manufacturer’s initial benevolence trust weakens the positive effect of the distributor’s passive opportunism on relationship conflict, while strengthens the positive effect of its active opportunism on relationship conflict; thirdly, the manufacturer’s initial competence trust weakens the positive effect of the distributor’s passive opportunism on relationship conflict, while strengthens the positive effect of its active opportunism on relationship conflict. This paper expands the relative theoretical research of initial trust and opportunism in channel alliance, and provides practical guidance for effective management of channel alliance relationship.

Key words: channel alliance, active opportunism, passive opportunism, Initial trust, Relationship conflict