营销科学学报 ›› 2015, Vol. 11 ›› Issue (2): 85-98.

• 论文 • 上一篇    下一篇

企业家语言风格对企业家形象的影响

黄静,林涛,朱丽娅,张友恒   

  1. 黄静,武汉大学经济与管理学院市场营销与旅游管理系教授,博士生导师,E-mail:huangjing877@whu.edu.cn。
    林涛,武汉大学经济与管理学院市场营销与旅游管理系博士研究生,E-mail:benbenlt@sina.com。
    朱丽娅,宁夏大学经济管理学院副教授,E-mail:zhuliya8110@qq.com。
    张友恒,武汉大学经济与管理学院市场营销与旅游管理系硕士生,E-mail:751748836@qq.com。
  • 出版日期:2015-06-01 发布日期:2015-08-28
  • 基金资助:

    本研究得到国家自然科学基金项目“企业领导者前台化行为与企业品牌绩效:关系、作用机制和管理逻辑”(71172207)的资助,特此致谢。非常感谢两位匿名评审专家提出宝贵的评审意见。

The Effect of Entrepreneurs Language Style on Entrepreneurs Image

Huang Jing, Lin Tao, Zhu Liya, Zhang Youheng   

  1. Huang Jing, Economics and Management School, Wuhan University.
    Lin Tao, Economics and Management School, Wuhan University.
    Zhu Liya,  Economics and Management School, Ningxia University.
    Zhang Youheng, Economics and Management School, Wuhan University.
  • Online:2015-06-01 Published:2015-08-28

摘要:

本文从消费者感知视角研究企业家语言风格对企业家形象的影响,将企业家个人语言风格划分成意象型语言风格和概念型语言风格两种类型,用亲和力和能力两个维度来评价企业家形象,引入认知—情感系统响应作为中介变量来解释其中的影响机制。实验结果表明:意象型语言风格更容易激发消费者的情感系统响应,对企业家的亲和力有更高的评价;概念型语言风格更容易激发消费者的认知系统响应,对企业家的能力有更高的评价;低认知需求消费者对意象型语言有更积极的情感系统响应,高认知需求消费者对概念型语言有更积极的认知系统响应。

关键词: 企业家语言风格, 认知&mdash, 情感系统响应, 企业家形象, 认知需求

Abstract:

This paper focuses on the effect of entrepreneurs language style on entrepreneurs image from the perspective of consumer’s perception. The entrepreneur language style is sorted into the imagery-based language style and concept-based language style. Entrepreneurs’ image is evaluated by two dimensions, warmth and competence. The cognitive-affective system response is introduced into the system as the mediating variable to explain the impact mechanism. The results of experiment show that the consumers dominated by the images-language style arouse more affective system response and show more concern on the warmth of the entrepreneurs, while those dominated by concept-language style arouse more cognitive system response and throw more emphasis on the competence; Consumers with lower cognitive demand arouse more positive response on images-language style, while who with higher cognitive demand arouse more positive response on concept-language style.

Key words: Entrepreneur language style, Cognitive-affective system response, Entrepreneur image, Need for cognition