营销科学学报

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“求同”与“存异”:面子如何抑制或促进消费者的独特性需求

王长征 周学春 黄敏学   

  1. 王长征,武汉大学经济与管理学院市场营销系教授,博士,E-mail: pattra2003@hotmail.com
    周学春,武汉大学经济与管理学院市场营销系博士研究生,E-mail: wdxiaochun@yahoo.com.cn
    黄敏学,武汉大学经济与管理学院市场营销系副主任,教授,博士生导师,E-mail: huangminxue@whu.edu.cn
  • 出版日期:2012-12-01 发布日期:2013-03-20
  • 基金资助:

    非常感谢两位匿名评审专家提出的宝贵意见和中肯的修改建议。本研究受到国家自然科学基金(71172212;70972091)、“中央高校基本科研业务费专项资金(201110501020011)”的资助,特此致谢。

Seeking similarity or Reserving Differences:How Face Facilitate or Restrict Consumer’s Need for Uniqueness

WANG Chang-Zheng, ZHOU Xue-Chun, HUANG Min-Xue   

  1. WANG Chang-Zheng, Economics and Management School of Wuhan University, Professor
    ZHOU Xue-Chun, Corresponding author, Economics and Management School of Wuhan University, Doctoral student
    HUANG Min-Xue, Economics and Management School of Wuhan University, Professor
  • Online:2012-12-01 Published:2013-03-20

摘要:

面子是通过自我呈现和角色扮演而赢得的声誉、他人的尊敬和顺从。本研究识别和区分了个人身份面子、家庭身份面子、朋友身份面子和职业身份面子四种面子,并探讨和检验了它们对消费者的独特性需求的影响。研究结果表明,这四种身份面子对消费者的独特性需求的作用路径和方向是不一样的。其中,个人身份面子和家庭身份面子主要通过促进互依自我的建构对消费者的独特性需求产生抑制作用,而朋友身份面子和职业身份面子则主要通过增加消费者的规范性影响敏感性对独特性需求产生促进作用。这些发现对于解释中国人的个性消费和从众消费,指导企业的品牌和产品定位与沟通都有积极的意义。

关键词: 面子, 自我建构, 规范性影响, 独特性需求

Abstract:

Chinese face refers to reputation, others’ respect or compliance which is gained through self-representation and role-playing. The current research identifies and distinguishes the four dimensions of face construct: personal identity-face, family identity-face, friend identity-face, and occupational identity-face. Based on this, we discuss and investigate the influence of the four different face dimensions on consumer’s need for uniqueness (CNFU). The result shows that the influence paths and directions are differences. Specifically, personal identity-face and family identity-face restrain CNFU through promoting interdependent self-construal, and friend identity-face and occupational identity-face facilitate CNFU through enhancing consumer’s susceptibility to normal influence. These findings are useful for clarify contemporary Chinese individuality-seeking consumption and conformity consumption behavior, and will shed light on firm strategic practices, such as brand positioning and product communication.

Key words: Face, Self-Construal, Normative Influence, Consumer’s Need for Uniqueness