营销科学学报 ›› 2021, Vol. 1 ›› Issue (1): 97-113.

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大数据营销的“时空关”

贾建民, 杨扬, 钟宇豪   

  1. 贾建民,香港中文大学(深圳)经管学院,深圳高等金融研究院,深圳市大数据研究院, 校长讲座教授, Email: jmjia@cuhk.edu.cn
    杨扬,通信作者,香港中文大学(深圳)经管学院, 中国科学技术大学管理学院, 联合培养博士后, Email: yeungyang@cuhk.edu.cn
    钟宇豪,岭南大学,商学院,助理教授, Email: yuhochung@ln.edu.hk
  • 出版日期:2021-07-16 发布日期:2021-10-29
  • 基金资助:
    本研究得到国家自然科学基金专项项目(72042009)、国家自然科学基金青年项目(72002186)和中国博士后科学基金第67批面上项目(2020M671912)资助。

A Time-Space-Connection Framework for Big Data Marketing

Jia Jianmin,Yang Yang,Chung Yu Ho   

  1. Jia Jianmin, School of Management and Economics, The Chinese University of Hong Kong, Shenzhen; Shenzhen Finance Institute; Shenzhen Research Institute of Big Data;
    Yang Yang, School of Management and Economics, The Chinese University of Hong Kong,Shenzhen; School of Management, University of Science and Technology of China;
    Chung Yu Ho Sebastian,Faculty of Business, Lingnan University
  • Online:2021-07-16 Published:2021-10-29

摘要: 数字经济的蓬勃发展,使得营销科学迎来了一场大数据的变革。本文运用大数据的“时空关”框架,基于时间、空间和关联三个维度,从流动性和社会网络两个领域以及它们的交融,对近十余年大数据营销的研究进展进行归纳和总结,洞察大数据背景下企业营销战略和消费者行为的改变,展望大数据营销未来的研究方向。特别是,新冠疫情大流行改变人们的生活行为和社会环境,凸显了大数据“时空关”在商业变革和营销模式创新的重要性,并把营销研究范畴从商业效率扩展到社会福祉。总之,大数据的“时空关”不仅为数字化时代的营销研究提供新的框架和视角,而且也能够为企业拓展新的营销模式提供指导和建议。

关键词: 大数据, 时空关, 移动营销, 社会网络, 新冠疫情

Abstract: The rapid development of digital economy has led to a transformation of big data in marketing science. Based on the three dimensions of time, space, and connection, this article uses the "Time-Space-Connection (TSC)" framework of big data from the perspectives of social networks, mobility, and the integration of the two to summarize the research progress of big data marketing in the past decade, gain insights into changes of corporate marketing strategies and consumer behaviors in the context of big data, and discuss the future research directions of big data marketing. In particular, COVID-19 pandemic has changed people’s behaviors and social environment, demonstrated the importance of "space-time-connection" of big data in business transformation and marketing model innovation, and expanded the scope of marketing research from business efficiency to social well-being. In conclusion. the "space-time-connection" framework of big data not only offers a perspective for marketing research in the digital age, but also provides guidance and suggestions for companies to develop new marketing models.

Key words: big data, space-time-connection, mobile marketing, social networks, COVID-19 pandemic