营销科学学报 ›› 2019, Vol. 15 ›› Issue (4): 1-19.

• •    下一篇

创意广告能否克服横幅盲视现象?——基于眼动追踪技术的实证分析

杨强,霍佳乐,蒋玉石   

  1. 杨强,西南交通大学经济管理学院博士生,E-mail: 757649018@qq.com
    霍佳乐,西南交通大学经济管理学院博士生,E-mail: 771844204@qq.com
    蒋玉石,西南交通大学经济管理学院教授,通讯作者,E-mail: 906375866@qq.com
  • 出版日期:2019-12-01 发布日期:2021-07-02
  • 通讯作者: 蒋玉石,西南交通大学经济管理学院教授,通讯作者,E-mail: 906375866@qq.com。
  • 基金资助:
    本研究得到国家自然科学基金项目(71572156)和教育部人文社科项目(19YJC630060、19YJC860033、20YJC860006)的资助,特此感谢。

Can Advertising Creativity Overcome Banner Blindness? —— Empirical Analysis Based on Eye Tracking Technology

Yang Qiang, Huo Jiale, Jiang Yushi   

  1. Yang Qiang,School of Economics and Management, Southwest Jiaotong University
    Huo Jiale,School of Economics and Management, Southwest Jiaotong University
    Jiang Yushi,School of Economics and Management, Southwest Jiaotong University
  • Online:2019-12-01 Published:2021-07-02

摘要: 许多企业将横幅广告作为网络推广的有力手段,但“横幅盲视”问题依然是困扰营销人员已久的一种网络现象。创意被认为是提高网络广告传播效果的有力工具之一,然而较少有文献专门探究创意广告在网络环境下对消费者注意力影响的作用机制。本文主要关注广告创意对网络横幅广告注意效果的影响,并试图通过三组眼动追踪实验解决两个问题:一方面,广告创意本身能否消减消费者的横幅盲视现象;另一方面,如何利用创意广告最大化地缓解横幅盲视现象,提升消费者的注意力。本研究发现:①在互联网情境中,创意广告本身并不能直接导致更好的注意效果,在浏览任务情境中,创意广告可以带来更好的注意效果,在搜索任务中,广告是否具有创意对消费者的注意效果无显著差异;②在搜索任务情境中,广告创意对消费者注意力影响路径受到横幅广告的视觉显著性和内容一致性的调节,高视觉显著性和内容一致性可以促使创意广告更好地发挥作用,缓解横幅盲视现象。该结论揭示了创意网络横幅广告吸引消费者注意力的作用机制,对指导企业开展网络广告营销具有实践意义,同时也丰富了现有创意广告和网络营销的研究成果。

关键词: 广告创意, 横幅盲视, 注意效果, 视觉显著性, 内容一致性

Abstract: Many enterprises regard banner advertising as a powerful means of network promotion, but the phenomenon of “Banner Blindness” is a network phenomenon that has troubled marketers for a long time. Creative advertising is considered to be a powerful tool to improve the effect of advertising communication, but few literature explores the mechanism of creative advertising on consumer attention in the network environment. This paper focuses on the impact of advertising creativity on the attention effect of online banner advertising, and tries to solve two problems through three groups of eye tracking experiments: first, whether advertising creativity itself can reduce the phenomenon of consumers’ banner blindness; second, how to use creative advertising to maximize the alleviation of the phenomenon of banner blindness and enhance consumers' attention. This study found that: (1) in the Internet context, creative advertising itself can not directly lead to better attention effect; in the browsing task context, creative advertising can bring better attention effect; in the search task, whether advertising has creativity or not has no significant difference in the attention effect of consumers; (2) in the search task context, the impact of advertising creativity on consumer attention. Path is regulated by visual saliency and content consistency of banner advertisements. Higher visual saliency and content consistency can make creative advertisements play a better role and alleviate the phenomenon of banner blindness. This conclusion reveals the mechanism of creative web banner advertising attracting consumers’ attention, which has practical significance for guiding enterprises to carry out online advertising marketing, and also enriches the existing research results of creative advertising and online marketing.

Key words: advertising creative, banner blindness, attention effect, visual salience, content consistency