营销科学学报 ›› 2014, Vol. 10 ›› Issue (1): 52-66.

• 论文 • 上一篇    下一篇

发达国家消费者如何评价来自新兴发展中国家的全球品牌——基于全球认同与当地认同视角的分析

郭晓凌,张银龙,康萤仪   

  1. 郭晓凌,对外经济贸易大学国际商学院营销学系教授,E-mail:xiaoling.guo@uibe.edu.cn.
    张银龙,美国德克萨斯州立大学圣安东尼奥分校商学院副教授,E-mail:yinlong.zhang@utsa.edu.
    康萤仪,新加坡南洋理工大学商学院教授,E-mail:yyhong@ntu.edu.sg.
  • 出版日期:2014-03-01 发布日期:2014-07-17
  • 基金资助:

    本研究得到国家自然科学基金项目“海尔、联想等来自发展中国家的全球品牌如何被发达国家消费者接受?消费者全球——当地认同的影响作用研究”(71101080)和新加坡教育部学术研究基金(Tier 1: RG2/08, M52010042)的资助,特此致谢。非常感谢《营销科学学报》匿名评审专家为论文修改完善所提出的宝贵意见。

How do Consumers from Developed Regions Evaluate Global Brands from Emerging Countries? The Influence of Consumer Global-Local Identity

Guo Xiaoling, Zhang Yinlong, Hong Ying-yi   

  1. Guo Xiaoling, School of Business, University of International Business and Economics;
    Zhang Yinlong, School of Business, University of Texas at San Antonio;
    Hong Ying-yi,Nanyang Business School, Nanyang Technological University.
  • Online:2014-03-01 Published:2014-07-17

摘要:

本文首次试图对于发达国家消费者如何评价新兴发展中国家的全球品牌提供理论解读。我们提出,当消费者的全球认同(相对于当地认同)通达时,来自发达国家地区的消费者对于新兴全球品牌有积极评价,而且该效应通过消费者全球化态度这一中间路径发生作用。进而,消费者全球—当地文化内隐观为此效应的作用条件:当全球文化和当地文化被视为相互包容时,该效应显现;当二者被视为相互冲突时,该效应消失。针对美国和英国市场,我们开展了四项研究并获得了较为一致的结果,为研究假设提供了支持。本文结论有助于加深对于全球化、全球品牌以及全球认同同化效应的理解,并解决全球化时代原产国效应是否仍然重要的有关争论,在实践方面则对于包括中国在内的新兴发展中国家进入发达国家市场、成为真正意义上的全球品牌提供了若干重要启示。

关键词: 全球认同, 全球品牌, 新兴发展中国家, 消费者评价

Abstract:

We provide the first theoretical effort to understand how consumers in the developed regions evaluate global brands from emerging countries. We propose that when consumers’ global (vs. local) identity is accessible, those from developed regions will show more favorable evaluations of global brands from emerging countries. And this effect is mediated by the positive association between global identity and globalization. Further, this effect emerged when consumers view global and local cultures as compatible with each other but disappeared when consumers view global and local cultures as oppositional to each other. Through four studies in U.S. and U.K. markets, we obtained convergent results for the global identity effect and also tested the reasons for this effect. The results add new knowledge to the literature of globalization, global branding and assimilation effect of global identity, and help to reconcile the heated debate on whether country of origin is still relevant to the globalized world. The findings have practical implications for global brand marketers from emerging economies to enter developed country markets, and to make their brands real global.

Key words: Global identity, Global brand, Emerging country, Consumer evaluation