营销科学学报 ›› 2013, Vol. 9 ›› Issue (4): 90-100.

• 论文 • 上一篇    下一篇

混乱有益?混乱的物理环境对创造力的影响

陈辉辉,郑毓煌,范筱萌   

  1. 陈辉辉,清华大学经济管理学院博士研究生,E-mail: chenhh.12@sem.tsinghua.edu.cn。
    郑毓煌,通讯作者,清华大学经济管理学院副教授,博士生导师, Email: zhengyh@sem.tsinghua.edu.cn。
    范筱萌,美国西北大学凯洛格商学院博士研究生,Email: x-fan@kellogg.northwestern.edu。
  • 出版日期:2013-12-01 发布日期:2014-04-28
  • 基金资助:

    本文获得国家自然科学基金(71272027)的资助,特此致谢。

Messy is Good? The Impact of Messy Environment on Creativity

Chen Huihui , Zheng Yuhuang , Fan Xiaomeng   

  1. Chen Huihui , School of Economics and Management, Tsinghua University.
    Zheng Yuhuang , School of Economics and Management, Tsinghua University.
    Fan Xiaomeng , Kellogg School of Management, Northwestern University.
  • Online:2013-12-01 Published:2014-04-28

摘要:

长期以来,人们通常认为混乱的物理环 境会对人的工作和生活产生负面的影响。然而,通过四个实验,本研究发现,相比整齐的环境,混乱的物理环境会提高实验参与者的创造力表现,包括在发散性(实验一A)和收敛性(实验一B)的创造力任务中的表现,并使得实验参与者更加倾向直觉性思考(实验二),认知更加灵活(实验三),以及提高实验参与者对新产品的购买意向(实验四)。最后,我们讨论了本研究的理论贡献和管理启示。

关键词: 混乱, 物理环境, 创造力, 思维方式, 认知灵活性, 新产品接受

Abstract:

For a long time, people take for granted that messy environment has a negative impact on our life. However, through four experiments, we find that compared with tidy environment, messy environment has a positive influence on individuals’ performance in creativity tasks, including divergence creativity task (Study 1A) and convergence creativity task (Study 1B); messy environment also makes participants more incline to think in an heuristic way (Study 2) and promotes individuals’ cognitive flexibility (Study 3). What’s more, messy environment also increases consumers’ likelihood of buying the innovative option over the traditional one (Study 4). Finally, theoretical contributions and managerial implications are discussed.

Key words: Messy Environment, Creativity, Processing Type, Cognitive Flexibility, Novel products